Placing an order with us is straightforward. As you explore our collection, simply select the artwork you’d like to purchase and click ADD TO CART. You can then continue browsing or head directly to CHECK OUT.

Your basket is always available at the top right of the page - just click on it when you're ready and follow the straightforward steps to complete your order.

If you have any questions or need assistance during the process, we’re always here to help.

We’re here to make buying art a seamless and enjoyable experience. Whether you’re shopping online or prefer the phone, we accept a variety of payment methods, including Visa, Mastercard, American Express and Klarna - so you can choose what works best for you.

For those who’d like to spread the cost, we offer flexible payment plans. With a simple deposit, you can secure the piece you’ve fallen in love with, ensuring it’s yours while we safely store it. The remaining balance can be split into easy-to-manage payments over a period of up to 8 weeks. And the best part? There’s absolutely no extra fee for this service.

We want you to feel comfortable and confident in your decision, and we’re here to help every step of the way.

A Watergate Art Gift Voucher is the perfect way to give the gift of art. Vouchers are available in £50 increments and come with a unique online code for easy redemption. They’re valid for up to 12 months, giving plenty of time to find the ideal piece.

You can purchase your gift voucher [here].

Yes, you can select Klarna or other payment options at checkout

We have a 14-day free return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at enquiries@watergate.art

We’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at enquiries@watergate.art

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products such as special orders, reframed paintings or personalised items.  Please get in touch if you have questions or concerns about your specific artwork. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 14 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at enquiries@watergate.art

Yes, we offer a complimentary one-to-one personal Art Advisory Service to assist you every step of the way.

Your Watergate Art curator will recommend one-of-a-kind works tailored to your needs, space and style.

Yes, we offer a complimentary Art Commissioning Service

Whether you have a precise idea of what you are looking for, or want the artist to take a concept and create something truly unique, Watergate Art’s art advisors will work with you and the artists one-on-one to ensure your vision comes to life.

If you really like a work of art but it's already sold or you are looking to get something a little more personalised, we offer this service for free.

Yes, Watergate Art has leveraged buying power through our membership collective, ensuring first picks, best value, cost savings and unparalleled benefits, to you as an Art Insider.

Unlock the Tiers and enjoy lifetime discount, free frame changes, free delivery, free returns, early access, priority customer care, exclusive artworks, exclusive content, birthday rewards, private events, partner discounts, access to the rare archive, director’s portfolio, art bazaar and the unique practice of buying 'Art Primeur'

Please contact an Art Advisor

We offer an approval service which enables you to put the artwork in position in your home and be reassured that it is right for you, without any obligation to buy